Frequently Asked Questions

Everything you need to know about shopping with SPELAB.

How long does shipping take?

Standard shipping typically takes 5-7 business days, while express shipping options arrive within 2-3 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to your own body measurements for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

Are your materials sustainably sourced?

At SPELAB, we prioritize ethical manufacturing. We partner with suppliers who adhere to fair labor practices and utilize eco-friendly fabrics whenever possible.